User Experience

Design

What is User Experience Design

User experience (UX) design is a process which involves the designing of a products that provide customers with enjoyable, meaningful and relevant experiences about the product. UX design involves an entire process of acquiring and integrating the product, including aspects of branding, design, usability and function.

nyne media ux design

Why invest in your customer experience


It's hard to overstate the value of a well-designed customer experience. Good customer experience design helps brands develop meaningful relationships with customers, and improve internal processes.

Reduce development time Reduce cost Increase conversion rate

User experience design helps businesses reduce long development time, and back and forth with development team, saves company and business and streamline the development process.

User experience design helps businesses reduce cost in both development release, the visual representation of UX design portrays a clear picture that aligns with both client and customers.

User experience design helps present users with a guided approach towards their desired path, action and reaction that will drive conversion, optimization of processes and streamlining of user journeys.

Our UX design offerings.


We have tailored services for all our clients, whether you are building an cross platform app, single platform app, a website or launching a new product, we will create engaging and intuitive user experience that aligns with customers and clients.

User Research and Interviews

We conduct the right research with the right audience, we are able to understand user behavior, needs, and pain points.

User Persona

Creating detailed profiles of typical users based on conducted research to guide design decisions.

Usability Testing

We setup observation of real users as they interact with the product to identify areas of confusion or difficulty.

Journey Mapping

Using a guided approach we visualize the step-by-step experience users have with a product, identifying key interactions, emotions and reactions.

Competitors Analysis

We evaluate competitor products to identify gaps in thr user experience get more understanding on industry standards and strengths.

A/B Testing

Understanding how users reacts to different version of your product is key to delivering the right product to the market. We put out two versions for testing to see which performs better.

Behavior Tracking

Using available tools to track user behavior and interactions on the platform

UX Audit

We conduct a comprehensive review of the existing product’s user experience to identify areas for improvement.

UX Roadmap

Planing ahead is a key component to sustainable product growth, we create a long term strategic plan for improving the user experience over time.

Why Choose us as your Digital Partner

Client Focused

Our client satisfaction is our priority, we believe the best way to grow our business is to grow yours.

Transparency

At Nyne Media we focus on transparency between us and our clients. We keep an open line for easy communications and make sure you are part of the process every step of the way.

Problem Solvers

We leverage the power of design and problem solving to delivery solutions that meet both client and customer expectations.

nyne media frequently asked question

User Experience

Frequently Asked Questions

What is the benefit of user experience in my product development?.

A well designed user experience helps to increase customer satisfaction, improve user retention, boost conversion, helps to reduce /support and training cost, giving product a competitive advantage.

What is user persona and why is it essential?.

A user persona is a fictional representation of your product's ideal user based on real collected data,. This data is essential for the development of your product, it includes demographic information, needs, pain points, and motivations .

Can i get user experience as a stand alone service?.

Yes you definitely can.

How do you handle conflicting feedback in UX design?.

Handling conflicting feedback involves prioritizing feed that aligns closely with user need and business goals, validating through testing and finding compromise tha address any under-laying issues.

Have a product you’re ready to develope?

Consult with us